Privacy policy
PRIVACY AND DATA PROTECTION POLICY
Dung Beetle Books takes your privacy seriously and are committed to protecting your personal information and working with honesty, transparency and integrity. This policy sets out how the company uses the information that you provide us in the sale and transaction of goods and the services we offer.
Please read this Privacy Policy carefully. If you do not agree with this Privacy Policy, you should stop using our website.
YOUR DATA
Dung Beetle Books will not sell your data to any third parties, but we may sometimes share your information with our subsidiaries.
DUNG BEETLE BOOKS
Dung Beetle Ltd is a Data Controller, as identified through GDPR legislation. By Dung Beetle Books, we mean Dung Beetle Ltd (Company Number 09101106)
The Data Protection Officer for Dung Beetle Books is Miriam Elia and she can be contacted on info@dungbeetlebooks.com
DATA - WHAT DO WE COLLECT?
Dung Beetle Books collect individual’s data in a number of different ways, for a number of different purposes - for example we will:
1) Ask for contact details when you are making a purchase from us whether through an online purchase or through a presence at bookshops and launch events. Giving us this information allows us to administrate purchases. This would typically include information such as a name, contact details, address (shipping and billing address if different), email, telephone number and payment details.
2) Ask for contact details from to keep you informed about our news, events, or any Dung Beetle Books initiatives. This would typically be an email address. This includes any data gathered through the website of Miriam Elia at www.miriamelia.co.uk
3) Ask for consent to collect cookies from the website to allow Dung Beetle Books to use google analytics and Shopify customer data.
WHY DO WE COLLECT THIS DATA?
Dung Beetle Books and its subsidiary website www.miriamelia.co.uk collect this data for a number of specific reasons, which are as follows:
1) We ask for contact details so that we can contact you if there is an issue with your order or purchase.
2) We ask for your contact details so that we can occasionally contact you via email with news about our products or the work of Miriam Elia
3) We analyse information from buyers to see who and where are purchasers are and examiner trends and responses to our products and marketing activities so that we can put more of what you like and enjoy into the world.
4) We use google analytics to help us understand who is engaging with our website and in what way, in order to improve its functionality and our work
PRIVACY AND THE LAW
The Law on Data Protection is derived from various pieces of legislation including the Data Protection Act and the General Data Protection Regulation or GDPR, to which all organisations based in the UK are compliant as of May 2018. The GDPR states that personal data can only be ‘processed’ (i.e. collected, stored and analysed) if there is a legal ground to do so. The GDPR provides six legal grounds under which personal information can be legally processed. Five out of the six grounds for processing that are most relevant to Duckie’s use of your data are:
1) Consent: where you have given us clear consent for us to process your personal data for a specific purpose – i.e. to sign up to a mailing list either at www.dungbeetlebooks.com or the website of artist Miriam Elia.
2) Contract: where processing your data is necessary for us to complete a contract that we have entered with you – i.e. to send you items you have purchased from us and/or to record and process financial sales and/or refunds.
3) Legal Obligation: where processing your data is necessary for us to comply with the law – i.e. to keep a record of financial transactions between two parties.
Dung Beetle Books will always ensure we have specific consent to hold your data, we will be clear about why we are processing or analyzing it and we will treat the information you give us with respect. The company will never rent, swap or sell your personal information to other organisations for them to use in their own marketing activities and we will always be able to give you a clear and straight forward answer about what data we hold, how we store it, what we will use it for and what the legal grounds for doing so are.
CONSENT
Dung Beetle Books have always asked for your consent before we have communicated with you and from May 2018, this will be specific and time-based – i.e. we will only hold it for a stated period of time. You will also be able to withdraw your consent at any time by emailing Dung Beetle Books Data Protection Officer on info@dungbeetlebooks.com
NEW CUSTOMERS
From May 2018 new customers will be asked to opt-in to receiving communications from us for the next five years.
HOW LONG WILL WE HOLD YOUR DATA FOR?
If you have opted in to receive information about Dung Beetle Books products and Miriam Elia's work either through the Dung Beetle Books or Miriam Elia websites, we will ask for your consent to hold your data. At any time you can ask is to remove our communication with you, receiving information from Dung Beetle Books is always your choice. If you don’t think we have got the level of communication quite right for you, you can tell us to change your preferences or ask us to remove you from our database permanently by emailing info@dungbeetlebooks.com and we will act on your wishes within 14 days.
DATA SHARING
Dung Beetle Books are a Data Controller – this means that the company will collect data from customers and those interested in the work of Miriam Elia. the company will analyse its data to understand how well we are reaching people interested in our work and readers of our titles. We do not share any analysis of our data with any third parties.
DATA BASES AND CRM SYSTEMS
Data about our customers at Dung Beetle Books and those interested in the work of Miriam Elia are stored in password protected and encrypted locations. remotely and securely in digital form.
COOKIES AND WEB PRIVACY
Dung Beetle Books guarantees that we will respect and protect your online privacy. This includes your need and your right to know what we do with the personal information you share with us. It also guides our companies’ policies regarding the management of this data, including how the information is collected, processed, and for what purposes. By accessing this website or miriamelia.co.uk also owned by Dung Beetle Books, you are consenting to the way information is collected and used, as described within this Privacy Policy. In return, we give the commitment that we will use the personal data you provide only in ways that are compatible with the following Privacy Policy.
THE COLLECTION OF INFORMATION
Every time you log on to our website your IP (Internet Protocol) address registers on our servers. Your IP address reveals no information other than the number assigned to you. We will not use this technology to get any personal data against your knowledge or free will (i.e. automatically recording e-mail addresses of visitors). Nor do we use it for any purpose other than to help us monitor traffic on our website, or (in case of criminal activity or misuse of our information) to cooperate with law enforcement.
COOKIES
We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.
FIRST PARTY COOKIES
These are cookies that are set by the websites concerned directly.
GOOGLE ANALYTICS
Dung Beetle Books uses Shopify and Google Analytics to collect information about visitor patterns on both www.dungbeetlebooks.com and www.miriamelia.co.uk
Google Analytics stores information about what pages are visited, how long each visitor spends on the site, how they got here and which pages are visited. This Analytics data is not tied to personally identifiable information - your personal information such as your name and address is not stored and therefore cannot be used to identify who you are. You can find out more about Google's position on privacy as regards its analytics service.
THIRD PARTY COOKIES
These are cookies set by external websites whose services are used on Dung Beetle Books and Miriam Elia's websites. Cookies of this type are the sharing buttons across the site, which allow visitors to share content from either of these websites onto social networks such as Facebook, Twitter or Instagram.
Third Party Cookies are currently set by Twitter, Facebook, Google+, Instagram and Pinterest if you share content from any of the Dung Beetle Books or Miriam Elia websites to these platforms. In order to implement these buttons, and connect them to the relevant social networks, Dung Beetle Books uses scripts from domains outside of our website. You should be aware that these sites are likely to be collecting information about what you are doing all on the internet, including when you access the Dung Beetle Books or Miriam Elia websites. If you are concerned about your privacy, you should check the respective policies of each of these sites to see how exactly they use your information and to find out how to opt out, or delete, such information.
EMAILS
The majority of the emails that Dung Beetle Books sends are not tracked at all. However occasionally, we will send out an email with news about what is coming up and these will track whether the user has opened and clicked on the email. We do not use this information at a personal level, rather we use it to understand ‘open and click’ rates on our emails to try and improve them. If you want to be sure that none of your email activity is tracked, then you should opt out of our emails which you can do via the unsubscribe link at the bottom of every email that is sent.
WEB SECURITY
All purchases made on this site are secure. No one can access your credit card details via the internet.
HOW WE PROCESS YOUR PAYMENTS
When you have completed your purchase, your web browser will be connected directly to a secure server. You can see that the connection is secure by looking at the padlock or key icon in the bottom left hand corner of your browser. Your browser may also alert you to the fact that you are connecting to a secure server, and if so, it will also tell you when you are closing the connection once you have donated. The secure server communicates with your browser using SSL (Secure Sockets Layer) protocols, so that all your personal information, including credit card number and name and address, is encrypted. This process takes the words and figures you enter, and converts them into bits of code that are then securely transmitted over the internet.
PROTOCOL IN THE EVENT OF A DATA BREACH
In the event of a significant data breach, Dung Beetle Books will notify the ICO within 72 hours and notify any individuals affected . A ‘significant breach’ would be an incident where individuals’ data was released into the public domain and there was a serious risk to their privacy.
RIGHT TO BE FORGOTTEN
Finally, Dung Beetle Books, will be happy to provide you with all the data that we hold on you and to delete it from our records if requested. If you wish to see or delete the data that we hold on you, we will need to see an original piece of primary identification such as a passport or driving license before we will be able to release the information. Once you have made a request we will respond within 30 days as required by the GDPR legislation. If you have a request please, contact us on info@dungbeetklebooks.com